FAQ

Currently, we do not have a loyalty program in place. However, we will soon introduce one. This upcoming program will offer special benefits, discounts, and exclusive offers to frequent shoppers. Stay tuned for further updates on how you can join and start enjoying the rewards of being a loyal customer at Terrific Tattoo Supplies!

Yes, we have now partnered with Klarna, meaning you can buy from us now, but pay later.

Yes, we proudly offer worldwide shipping.

Yes, our team is skilled in guiding customers through the process of selecting the perfect tools for their art, whether they are beginners or looking to upgrade their current setup.

Once your order has been dispatched, you will receive an email with a tracking number. This number allows you to monitor your order's progress in real time.

If your order takes longer than expected, please contact us immediately at info@terrifictattoo.co.uk so we can assist you and resolve any issues promptly.

If you are not satisfied with an item, you may return it for a refund within 14 days of receipt. Please note, returned items must be in the exact same condition as when they were dispatched. If they are not, the item will be returned to you and an additional delivery charge will apply.

In the event that you receive a faulty product, please inform us within 14 days of receipt. We are committed to replacing or refunding faulty items at no additional cost to you. We may request images of the damage or the return of the item to validate the issue before processing your refund or replacement.

You can change or cancel your order as long as it has not been dispatched yet. If you wish to make any changes or cancel your order, please contact us immediately to see if the order processing can be halted. However, once the order has been dispatched, it is no longer possible to cancel or modify it. In this case, you would need to follow our return policy.

Warranty specifics are different for every product. Please contact us to find out more.

All of our products are sourced exclusively from certified and trusted brands that are recognised for their excellence and compliance with international safety standards. Each item in our catalogue has undergone rigorous testing and verification to ensure it meets strict regulatory requirements for safety and performance.